Re: A suggestion

[Janina Sajka <janina@xxxxxxxxxxx>]

Hi, Again:

I want to thank you for posting your suggestion in such a constructive
manner. I think it is a good one, and I hope people take it to heart.

I think some of us forget that we were all once nubies. Certainly,
answering nubie questions over and over isn't for everyone. It shouldn't
have to be. But that doesn't mean they should be ridiculed. It is good
that there is a place for nubies to get help. We should simply make it
easy for them to find the way there.

				Janina Sajka, Director
				Information Systems Research & Development
				American Foundation for the Blind (AFB)

janina@xxxxxxxxxxx



On Fri, 16 Jun 2000, Ann K. Parsons wrote:

> Dear Friends,
> 
> I am writing with a suggestion.  It was prompted by the latest episode
> in a seemingly continuous flood of rude, ill-bred and uncalled-for
> reactions to newbies asking for help on this list.  
> 
> I'm not going to point fingers, you know who you are, or you should.
> I received a message on the blinux-newbie list from a guy whose
> message I forwarded to you people because no one on our list happened
> to know the answer.  His message concerned the treatment he received
> at the hands of the people listed above.   He stated that he had
> received several private messages asking him various uncomplimentary
> things like "Do you need help to feed yourself...?"  He was also told
> that he was just like all the other blind people in the world, and
> several other things which I will not repeat. 
> 
> Friends, I would like to propose a solution to your dilemma.  You
> obviously want Emacspeak to be a developers' list, a list where
> programmers can come and talk about the program, discuss bugs etc.
> Apparently newbies disturb your tranquillity.  They ask dumb
> questions.  they ask the same questions again and again and refuse to
> read the manual.  They interrupt the flow of discussion.  
> 
> May I suggest that you send them to us?  Put a note on your web site
> and in your documentation that points to:  blinux-newbie-subscribe@xxxxxxxxxxx
> 
> We've got a nice group of newbies started, and we're all helping each
> other.  We're all newbies, so we don't mind asking dumb questions and
> posing simple problems that are anathema to you people.  Please,
> folks, if you care about Linux, and you care at all if T.V. Raman's
> wonderful program is used by the blind to its best advantage, send us
> the newbies!  We'll take them off your hands.  Make your list a
> developers' list and have peace in your house.  
> 
> Raman's brilliant work deserves more than to have it rejected by
> newbies who are fobbed off by rude remarks and a cold shoulder because
> their questions do not measure up to your criteria forinquiries.  Emacspeak is a fantastic program, and I believe that it
> can become the answer to the problem of the "haves" VS the
> "have-nots".  But it will not do so if newbies have to deal with
> developers.
> 
> Send them to us, guys.  We'll train 'em up and when they get their sea
> legs, then, we'll suggest that they come to Emacspeak and not before.
> Put our list on your info and continue to develope one of the best
> computer programs around.  What d'you say, guys?  C'Mon, I'm offering
> you an out.  What d'you say?
> 
> Ann P.
> 
> 

-- 

				Janina Sajka, Director
				Information Systems Research & Development
				American Foundation for the Blind (AFB)

janina@xxxxxxxxxxx


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